The information provided on the SD Edu Services (SD Education and Visa Services) website (www.sdeduservices.com) is for general informational purposes only. While we strive to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
Any reliance you place on such information is therefore strictly at your own risk.
Introduction
At SD Education and Visa Services (SD Edu Services), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in accordance with the Privacy Act 1988 (Cth) and the National Code 2018 standards.
By using our website (https://sdeduservices.com/ or engaging our services, you consent to the data practices described in this policy.
Information We Collect
To provide you with education and migration services, we may collect the following types of information:
- Personal Identification: Name, date of birth, passport details, and marital status.
- Contact Details: Email address, phone number, and residential address.
- Academic Records: Educational history, transcripts, and English proficiency test scores.
- Financial Information: Bank statements, loan documents, and financial history (required for visa and admission applications).
Sensitive Information: Health records (for OSHC insurance), police clearance certificates, and biometric data (where required for visa processing).
How We Use Your Information
We use your data for the primary purpose of delivering the services you have requested, including:
- Assessing your eligibility for courses and visas.
- Submitting applications to universities, colleges, and TAFEs on your behalf.
- Lodging visa applications with the Department of Home Affairs or relevant immigration authorities.
- Arranging Overseas Student Health Cover (OSHC) and travel insurance.
- Communicating with you regarding application updates, newsletters, or promotional offers (which you can opt-out of at any time).
Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may disclose your information to the following authorized parties to facilitate your application:
- Educational Institutions: Universities and colleges you are applying to.
- Government Authorities: Immigration departments (e.g., Department of Home Affairs), assessment bodies, and regulatory agencies.
- Service Partners: Financial institutions (for loans), insurance providers, and travel agents (only with your consent).
Internal Teams: Our staff in Australia and Bhutan offices to coordinate your process.
Data Security
We take the security of your data seriously. We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Our staff are trained to respect confidentiality and handle client data with the highest professional standards.
Cookies and Tracking
Our website uses “cookies” to enhance your user experience. A cookie is a small text file placed on your hard disk by a web page server. Cookies cannot run programs or deliver viruses to your computer. You have the ability to accept or decline cookies via your browser settings.
Your Rights
Under the Privacy Act, you have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any details that are inaccurate or out of date.
- Request the deletion of your data (subject to legal record-keeping requirements).
To exercise these rights, please contact our privacy officer at the email address listed below.
Changes to This Policy
SD Education and Visa Services reserves the right to update this Privacy Policy at any time. We encourage you to review this page periodically to stay informed about how we are protecting your information.
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Important Links
Student Services
Location
- Australia (International)
- Bhutan(International)
- Gangtok(Domestic)
- Siliguri(Domestic)
